Refund & Return Policy
By accessing this website and purchasing products from NursevestLLC, you agree to comply with the following terms and conditions. If you do not agree, please do not use this website.
1. Product Availability and Pricing
Availability: All products, including lab coats and medical accessories, are subject to availability.
Currency: Prices are listed in USD and may change without prior notice.
Discretion: We reserve the right to limit quantities, discontinue products, or refuse service at our discretion.
2. Orders and Payments
Accuracy: Customers are responsible for providing accurate billing and shipping information.
Verification: By placing an order, you confirm that all payment methods are valid and authorized.
Cancellations: NursevestLLC reserves the right to cancel or refuse any order due to suspected fraud, pricing errors, or product unavailability.
3. Shipping and Delivery
Estimates: Delivery times are estimates and may vary based on location, carrier, or other external factors.
Responsibility: Customers are responsible for ensuring correct shipping information at checkout.
4. Refunds & Returns
At NursevestLLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. By placing an order, you agree to the following:
4.1 30-Day Return Eligibility
You may request a return within 30 days of delivery if:
The item was received damaged or defective.
You received the wrong product.
The item is unused and in its original packaging.
To qualify for a return:
The product must be in original condition.
Proof of purchase (order confirmation or receipt) is required.
Non-returnable items:
Items that have been worn, washed, or altered.
Clearance or final sale items.
Gift cards (if applicable).
4.2 How to Request a Return
To initiate a return, please contact us within 48 hours of delivery if the item is damaged or incorrect. Provide:
Full Name
Order Number
Reason for return
Photos (if item is damaged or incorrect)
Email: contact@nursevestllc.com Phone: +1 (985) 299-8159
Important: Please wait for return approval before sending any items back.
4.3 Return Shipping
Costs: Customers are responsible for return shipping costs unless the return is due to our error.
Tracking: We recommend using a trackable shipping service. NursevestLLC is not responsible for lost returns.
4.4 Refund Process
Inspection: Once we receive and inspect your return, we will notify you of approval or rejection.
Timeline: Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping Fees: Shipping fees are non-refundable unless the return is due to our error.
4.5 Exchanges
We only replace items if they are:
Defective
Damaged
Incorrectly shipped
Please contact us to arrange an exchange.
4.6 Order Cancellations
Window: Orders may be canceled within 12 hours of purchase if not yet processed or shipped.
After Shipment: After shipment, orders must follow the 30-day return process.
5. Governing Law
These terms are governed by the laws of the United States and the State of Louisiana. Any disputes will be resolved in the appropriate courts of the State of Louisiana.
6. Contact Information
NursevestLLC Address: 2212 N SIBLEY ST, METAIRIE, LA, 70003 Email: contact@nursevestllc.com Phone: +1 (985) 299-8159